Last Updated: Apr 23, 2015 11:04AM CEST Account Email Activation

How do I activate the email on my account?

1.     Go to the "Account" section after logging in to your account at

2.     Click on the “Activate” button under "Profile Information".

3.     Confirm that the activation message has been sent right after you did Step 2.

4.     You will receive the activation e-mail. Click on the link attached below.

5.     Done.

How does activating my email address help me?

Activating your email address provides extra security by confirming that your email address is valid. This will allow you to easily reset your password should you forget it. Activating your email also changes your login "username", meaning that the "username" field will now use your email address.

What if I want to change the email address on my account?

If your email address hasn't been activated (you can tell because it won't say "activated") then you can change to email by deleting what is written in the field, typing the new one, and clicking "activate". 

If your email is activated already, you'll have to open a support ticket to request unbinding.  Review the following and provide as precise answers as possible.

• Character Name
• Server Name
• Date of Registration
• E-mail address bound to R2Games account
• E-mail address used for purchasing (if any)
• Amount purchased (if any)
• I.P. Address of Registration (
• Screenshot or a copy of your latest purchase receipt

These questions are to verify your identity and should be answered, even if you do not know the precise answer.  

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